Part sales expert, part customer service guru, our Xfinity Retail Consultants are our front liners who help keep our community connected while creating a top-notch in-store experience. Being the face of Xfinity, our Sales Consultants are responsible for assisting customers with all aspects of sales and service while ensuring an excellent customer experience. Responsible for promoting and selling Comcast products and services to both new and existing customers while engaging with them in a retail store location. Also responsible for handling customer issues related to billing or service.
• High school degree or equivalent
• Generally, requires 1-3 years related experience (consumer electronics/wireless retail preferred)
• Strong communication skills
• Consultative selling style
• Passion for technology
• Desire to learn
• Motivated to find solutions
• Be a people person
• Give a top-notch customer experience
• Warm & engaging – ability to hit it off right away
• Positive, “I’ve got to show you this” attitude
• Genuinely curious about customer needs
• Ability to shine in a dynamic environment
You will join a virtual interview with a hiring manager. Ensure you are in a quiet place from a desktop/mobile device with a speaker, microphone, and web camera. Check that your network connection is adequate to run an online session satisfactorily.
Note: Please check your spam folder if you don't receive your RSVP confirmation email.
Part sales expert, part customer service guru, our Xfinity Retail Consultants are our front liners who help keep our community connected while creating a top-notch in-store experience. Being the face of Xfinity, our Sales Consultants are responsible for assisting customers with all aspects of sales and service while ensuring an excellent customer experience. Responsible for promoting and selling Comcast products and services to both new and existing customers while engaging with them in a retail store location. Also responsible for handling customer issues related to billing or service.
We are an Equal Employment Opportunity and Affirmative Action Employer EOE/Veterans/Disabled/LGBT. Comcast endeavors to make our career site accessible to any and all users.
If you would like to contact us regarding the accessibility of our careers website, please contact comcast_careers@comcast.com. Any inquiries regarding employment application status; resume submittal, open positions
and any other general inquiries will not receive a response so please visit our FAQ page for more information. Comcast participates in the E-VERIFY PROGRAM in our hiring practices to achieve a lawful workforce. Comcast is a drug-free workplace.
Sab Pell is senior director of product marketing at Openform, where her goal is to help people unlock the power of in-person events. Prior to Openform, she led global product marketing teams. Sab Pell is senior director of product marketing at Openform, where her goal is to help people unlock the power of in-person events. Prior to Openform, she led global product marketing teams.
